Not specified (assumed in-office due to the nature of the role)
High school diploma or equivalent experience
Excellent verbal and written communication skills
Ability to handle multiple tasks in fast-paced environment
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to deliver exceptional client experiences in a veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while fostering a compassionate environment for pet owners
Job Summary
The Client Service Representative serves as the vital first and last point of contact, delivering an exceptional client experience through professional communication and seamless scheduling.
Team members are empowered with tailored development programs, mentorship, and career pathing to help them achieve their unique goals within a supportive network.
Employees receive competitive pay, performance bonuses, 401(k) matching, student loan assistance, and comprehensive health benefits including mental health resources.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative in Hicksville, NY, to deliver exceptional client experiences in a veterinary setting. The role involves managing client communications, scheduling appointments, and supporting the medical team while fostering a compassionate environment for pet owners.
Salary
Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health/dental/vision insurance, and paid time off
Skills & Requirements
Must-have
High school diploma or equivalent experience
Excellent verbal and written communication skills
Ability to handle multiple tasks in fast-paced environment
Proficiency with scheduling software and online platforms
Strong organizational skills for managing appointments
Nice-to-have
Prior customer service experience in veterinary or healthcare
Experience with Avimark practice management system
Empathy when dealing with emotional clients
Active listening skills for triaging inquiries
Willingness to work Saturdays until 2pm
Key Requirements
High school diploma or equivalent work experience required
Basic proficiency with technology and scheduling software
Flexibility to work regular business hours including Saturdays