Senior Customer Service Officer (Sengkang, Woodleigh)

MIND STRETCHER EDUCATION PTE. LTD.

Sengkang, Singapore
Variable bonus; medical, dental & hospitalisation ...
4 weekdays and 1 weekend schedule availability
Ms office word and excel proficiency
At least 1 year customer service experience
This role serves as a key touchpoint for internal and external customers to ensure a positive learning environment

Job Summary

  • This role serves as a key touchpoint for internal and external customers to ensure a positive learning environment.
  • The position involves handling inquiries via walk-in, chat, phone, and email while maintaining accurate records and processing payments.
  • Employees receive structured training, medical benefits, variable bonuses, and opportunities for career progression within the organization.

Matching Summary

Match Score: 85

This role serves as a key touchpoint for internal and external customers to ensure a positive learning environment.

Salary

Variable bonus; Medical, Dental & Hospitalisation benefits; Staff discounts and referral incentives

Skills & Requirements

Must-have

  • 4 weekdays and 1 weekend schedule availability
  • MS Office Word and Excel proficiency
  • At least 1 year customer service experience

Nice-to-have

  • Strong customer-focused personality
  • Pleasant and cheerful disposition
  • Excellent interpersonal communication skills

Key Requirements

  • GCE O Level, NITEC, Diploma, or Degree
  • Availability for specific weekday and weekend shifts
  • Minimum 1 year of customer service experience

Work Rights

Not specified

Tailored Resume

Cover Letter