Customer Service Representative, Hvac

AIG

Jeffersonville, IN, United States
Hybrid
Excellent written and verbal communication
Customer-oriented skills
Computer and software skills
The HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed

Job Summary

  • The HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed.
  • AIG offers a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development.
  • AIG is committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals.

Matching Summary

The HVAC Accounts Customer Service Representatives work directly with the HVAC Dealers and our Customers to ensure that the contracts are being upheld appropriately, answering questions, reviewing account history, and providing additional information as needed.

Skills & Requirements

Must-have

  • excellent written and verbal communication
  • customer-oriented skills
  • computer and software skills
  • work independently and as part of a team
  • balance multiple tasks
  • respond to inquiries professionally

Nice-to-have

  • positive and professional demeanor
  • interest in learning new things
  • empathy, patience, adaptability
  • positive role model for others

Key Requirements

  • prior HVAC, Warranty, or Insurance experience beneficial
  • experience providing excellent customer service
  • ability to keep organized records

Work Rights

Not specified

Tailored Resume

Cover Letter