Senior Customer Service Representative With Italian Language

Medtronic

Heerlen, Netherlands
Base: 39,200.00 eur - 58,800.00 eur; bonus/equity:...
Fluent in english and italian
2+ years customer service experience
Order-to-cash process knowledge
The role involves supporting day-to-day Order-To-Cash processes including processing, monitoring, and invoicing orders

Job Summary

  • The role involves supporting day-to-day Order-To-Cash processes including processing, monitoring, and invoicing orders.
  • Employees will act as the single point of contact for business contacts while building lasting relationships with customers and colleagues.
  • Medtronic offers a competitive salary ranging from 39,200.00 EUR to 58,800.00 EUR along with flexible benefits and a short-term incentive plan.

Matching Summary

The role involves supporting day-to-day Order-To-Cash processes including processing, monitoring, and invoicing orders.

Salary

Base: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: Eligible for Medtronic Incentive Plan (MIP); Benefits: Flexible Benefits Package included

Skills & Requirements

Must-have

  • Fluent in English and Italian
  • 2+ years customer service experience
  • Order-to-Cash process knowledge
  • Dispute resolution skills
  • MS Office proficiency

Nice-to-have

  • Proactive team player mindset
  • Ability to work under pressure
  • Strong focus on customer satisfaction
  • International environment experience

Key Requirements

  • Bachelor's degree or MBO+
  • Residence within 80km of Heerlen, Netherlands
  • Minimum 2 years experience in customer service

Work Rights

Must reside within 80km radius of Heerlen office

Tailored Resume

Cover Letter