Scaled Customer Success Manager

Bill

Draper, Utah, United States
Base: $88,000-$105,600 (san jose); base: $74,800-$...
On-site
Revenue-tied customer success experience
Data-driven decision making skills
Financial report understanding
Join BILL as a Scaled Customer Success Manager to help small and mid-size businesses modernize their financial management processes

Job Summary

  • Join BILL as a Scaled Customer Success Manager to help small and mid-size businesses modernize their financial management processes.
  • You will be accountable for retention, expansion, and renewals while guiding customers to measurable outcomes through data-driven success plans.
  • The role offers competitive benefits including 100% paid health, dental, and vision plans along with flexible time off and wellness initiatives.

Matching Summary

Join BILL as a Scaled Customer Success Manager to help small and mid-size businesses modernize their financial management processes.

Salary

Base: $88,000-$105,600 (San Jose); Base: $74,800-$89,800 (Draper); Bonus/Equity: Eligible for sales incentive and equity plans; Benefits: Medical, dental, vision, 401(k), PTO

Skills & Requirements

Must-have

  • Revenue-tied customer success experience
  • Data-driven decision making skills
  • Financial report understanding
  • Accounting systems familiarity
  • High-volume environment discipline

Nice-to-have

  • SaaS company background preferred
  • AP/AR workflow experience
  • Gainsight or Salesforce proficiency
  • Consultative partnership approach
  • Empathetic communication style

Key Requirements

  • Experience in revenue-tied customer-facing roles
  • Basic understanding of Balance Sheet and Income Statement
  • Familiarity with QuickBooks, Intacct, or NetSuite

Work Rights

Not specified

Tailored Resume

Cover Letter