Senior Manager, It Service Management

valhost.xyz

Not specified
Itil best practices
Incident management
Change management
The Senior Manager, IT Service Management role at Integer focuses on overseeing ITSM governance, incident, change, and problem management, ensuring compliance with SOX ITGCs, and driving continual improvement. The company values customer success, innovation, collaboration, inclusion, candor, and integrity, creating a culture that supports long-term success

Job Summary

  • Integer creates a culture that unifies and embraces uniqueness for long-term success.
  • The role involves overseeing ITSM practices and ensuring compliance with ITIL processes.
  • A comprehensive benefits package is provided, including medical, dental, and 401(k) with matching contributions.

Matching Summary

Match Score: 85

The Senior Manager, IT Service Management role at Integer focuses on overseeing ITSM governance, incident, change, and problem management, ensuring compliance with SOX ITGCs, and driving continual improvement. The company values customer success, innovation, collaboration, inclusion, candor, and integrity, creating a culture that supports long-term success.

Skills & Requirements

Must-have

  • ITIL best practices
  • Incident Management
  • Change Management
  • Problem Management
  • SOX ITGCs governance

Nice-to-have

  • Continuous improvement mindset
  • Strong executive communication skills
  • Ability to balance control with agility

Key Requirements

  • Bachelor’s degree in computer science
  • Minimum of 10 years of experience in IT Service Management
  • Strong working knowledge of ITIL practices

Work Rights

Not specified

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