Sr Specialist Gbs Acct & Sales Ops (italian Speaker)

adidas AG

Herzogenaurach, Germany
On-site
Sap/crm and business objects
Italian and english fluency
Customer service focus
Independently provide Account Operations support to assigned customers, handling communication, order information, and analyses

Job Summary

  • Independently provide Account Operations support to assigned customers, handling communication, order information, and analyses.
  • Collaborate with internal and external departments on various topics including returns, complaints, deliveries, and promotions.
  • Monitor credit-blocked orders, manage order book, track deliveries, and support management with analysis and process improvements.

Matching Summary

Independently provide Account Operations support to assigned customers, handling communication, order information, and analyses.

Skills & Requirements

Must-have

  • SAP/CRM and Business Objects
  • Italian and English fluency
  • Customer service focus
  • Order book management
  • Carrier delivery tracking

Nice-to-have

  • Process-oriented mindset
  • Proactive and autonomous working style
  • Ability to contribute to team environment

Key Requirements

  • 3+ years experience in customer support, sales, or logistics
  • University degree in Commerce/Business Administration/Finance/Controlling or similar

Work Rights

Not specified

Tailored Resume

Cover Letter