Service Bdc Administrator

Prestige Toyota

Ramsey, NJ, United States
$35,000-$65,000; not specified; medical, dental + ...
On-site
Handling inbound and outbound calls
Increase customer service satisfaction
Gather accurate customer information
Prestige Toyota is seeking a full-time Service BDC Administrator to handle customer inquiries and appointments, emphasizing strong communication skills and a positive demeanor. The role is crucial for enhancing customer service satisfaction and requires Saturday availability

Job Summary

  • The appointment setter utilizes their selling ability, computer skills, courteous phone manners and positive attitude to get clients in the door.
  • The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
  • We are committed to Growing our Company and Growing our People!

Matching Summary

Match Score: 75

Prestige Toyota is seeking a full-time Service BDC Administrator to handle customer inquiries and appointments, emphasizing strong communication skills and a positive demeanor. The role is crucial for enhancing customer service satisfaction and requires Saturday availability.

Salary

$35,000-$65,000; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Handling inbound and outbound calls
  • Increase customer service satisfaction
  • Gather accurate customer information
  • Schedule solid appointments

Nice-to-have

  • Commitment to growing people
  • Positive attitude
  • Courteous phone manners

Key Requirements

  • High School graduate or equivalent
  • 18 years or older
  • Basic computer and phone skills
  • Ability to type efficiently
  • Ability to manage own time effectively
  • Ability to present information clearly and professionally

Work Rights

Not specified

Tailored Resume

Cover Letter