Customer Relationship Manager Architect, Senior Vice President

Workforcity

Jersey City, New Jersey, United States
$176,720.00 - $265,080.00; not specified; medical,...
Crm architecture and strategy
Large-program delivery leadership
Financial industry domain alignment
Lead the architecture, delivery, and evolution of large-scale CRM solutions supporting key Financial Services businesses

Job Summary

  • Lead the architecture, delivery, and evolution of large-scale CRM solutions supporting key Financial Services businesses.
  • Own end-to-end CRM architecture, including target-state roadmap, reference architecture, and modernization planning.
  • Manage and develop a team of 10–15 developers/engineers, fostering a culture of accountability and continuous improvement.

Matching Summary

Lead the architecture, delivery, and evolution of large-scale CRM solutions supporting key Financial Services businesses.

Salary

$176,720.00 - $265,080.00; Not specified; medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Skills & Requirements

Must-have

  • CRM architecture and strategy
  • Large-program delivery leadership
  • Financial industry domain alignment
  • Solution design and integration
  • Data structures and information architecture
  • Non-functional excellence
  • Stakeholder management and business partnering
  • People leadership
  • Engineering practices

Nice-to-have

  • Siebel and/or Salesforce architecture
  • Client identity/account master integration
  • CRM modernization approaches
  • Financial Services controls understanding
  • Vendor/partner management experience

Key Requirements

  • 15+ years of technology experience
  • Significant depth in CRM architecture
  • Enterprise application delivery experience
  • Proven delivery leadership for large CRM implementations
  • Experience leading high-performing engineering teams
  • Bachelor’s degree/University degree or equivalent experience

Work Rights

Not specified

Tailored Resume

Cover Letter