The Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers
Job Summary
The Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
As a Customer Banking Specialist, you will respond to customers’ transactional banking needs and conduct financial health checks to identify tailored product opportunities.
The role offers flexibility on roster and hours with permanent part-time and full-time positions available in Tamworth.
Matching Summary
The Retail Banking Services team delivers a seamless banking experience to more than 10 million personal and small business customers.
Skills & Requirements
Must-have
Customer service skills
Transactional banking processing
Cash handling and ATM procedures
Digital banking solutions education
Risk and compliance adherence
Problem-solving in banking context
Nice-to-have
Collaborative culture contribution
Ability to work in busy retail environment
Interest in financial wellbeing
Effective communication skills
Holistic customer solutions
Key Requirements
Entry-level position
Genuine passion for customer service
Interest in improving financial wellbeing
Ability to ask relevant questions and refer customers