Information Systems Coordinator

University of Arkansas at Pine Bluff

Pine Bluff, AR, US
Commensurate with education + experience; not spec...
Workday crm administration experience
Audience segmentation and workflow building
Data governance and ferpa compliance knowledge
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical specialist for Workday CRM configuration and analytics

Job Summary

  • The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical specialist for Workday CRM configuration and analytics.
  • This role partners closely with Enrollment Management and Academic Affairs to ensure timely, targeted, and compliant student-facing communications.
  • The position plays a pivotal role in improving student communications, increasing conversion and retention outcomes, and strengthening institutional accountability through data.

Matching Summary

The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical specialist for Workday CRM configuration and analytics.

Salary

Commensurate with education and experience; Not specified; Benefits eligible: Yes

Skills & Requirements

Must-have

  • Workday CRM administration experience
  • Audience segmentation and workflow building
  • Data governance and FERPA compliance knowledge
  • Cross-unit collaboration and translation of needs
  • Strong written and oral communication skills

Nice-to-have

  • Experience implementing new system rollouts
  • Familiarity with admissions enrollment funnels
  • Dashboard building for conversion metrics
  • Change management and training development
  • Master's degree in related field

Key Requirements

  • Bachelor's degree from regionally accredited institution
  • Minimum 3 years relevant experience in CRM or higher education
  • Proof of legal authority to work in United States

Work Rights

Not specified

Tailored Resume

Cover Letter