Guest Experience Lead | Easton Town Center

Lululemon

Columbus, Ohio, United States
Base: $21.50 - $24.74ph; bonus: $2.00ph target; be...
On-site
1 year retail or customer experience
Ability to lead from the floor
Technical product education delivery
The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.
  • This role involves acting as Supervisor on Duty to assess business needs, motivate the team, and drive daily sales targets.
  • Employees are eligible for competitive bonus programs, extended health benefits, paid time off, and extensive development course offerings.

Matching Summary

The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education.

Salary

Base: $21.50 - $24.74/hour; Bonus: $2.00/hour target; Benefits: Extended health, dental, PTO, retirement matching

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • Ability to lead from the floor
  • Technical product education delivery
  • Review daily business data metrics
  • Open and close store procedures

Nice-to-have

  • Experience in leading delegated tasks
  • Mentoring or assisting peers
  • Food safety certification for experiential stores
  • Creating inclusive team environment
  • High school diploma or equivalent

Key Requirements

  • Legally authorized to work in the United States
  • Reliable transportation methods required
  • Availability for mornings, evenings, weekends, and holidays
  • 1 year of retail or customer experience
  • Some experience in leading, mentoring, or delegating

Work Rights

Must be legally authorized to work in the country

Tailored Resume

Cover Letter