Security Commercial Offerings Service Tech

JCI

Grand Rapids, MI, United States
Base: $23.08 - $35.79 hourly; bonus/equity: not sp...
Fire alarm system troubleshooting
Access control system programming
Customer service communication
We offer competitive starting pay, paid training, global advancement opportunities, company vehicle, referral bonuses, and a comprehensive benefits package including medical, dental, vision, and 401(k) plans

Job Summary

  • We offer competitive starting pay, paid training, global advancement opportunities, company vehicle, referral bonuses, and a comprehensive benefits package including medical, dental, vision, and 401(k) plans.
  • The role involves diagnosing and repairing electronic fire alarm and related building systems, reading blueprints and technical documents, and providing excellent customer service to ensure satisfaction.
  • Candidates will participate in on-call rotations, help train others, provide recommendations to improve facility efficiency, and complete required documentation in a timely manner.

Matching Summary

We offer competitive starting pay, paid training, global advancement opportunities, company vehicle, referral bonuses, and a comprehensive benefits package including medical, dental, vision, and 401(k) plans.

Salary

Base: $23.08 - $35.79 hourly; Bonus/Equity: Not specified; Benefits: Competitive benefits package including medical, dental, vision, 401(k), and more

Skills & Requirements

Must-have

  • Fire alarm system troubleshooting
  • Access control system programming
  • Customer service communication
  • Physical labor with heavy equipment
  • Technical manual interpretation
  • On-call and after-hours work

Nice-to-have

  • Mentoring service team members
  • Experience with CCTV and IP networks
  • Strong organizational skills
  • Positive attitude and quick learner
  • Ability to upsell solutions

Key Requirements

  • 3 plus years experience with fire alarm systems
  • Ability to interpret blueprints and specifications
  • Valid driver’s license meeting company requirements
  • Ability to perform physical labor including lifting 50-70 lbs
  • Technical training preferred
  • NICET II preferred
  • MI Fire Alarm License

Work Rights

Not specified

Tailored Resume

Cover Letter