This role plays a critical part in ensuring high-quality claims management, strong compliance, and outstanding performance outcomes across the organisation
Job Summary
This role plays a critical part in ensuring high-quality claims management, strong compliance, and outstanding performance outcomes across the organisation.
As a senior leader, you will drive continuous improvement, uplift technical capability, influence strategic decision-making, and partner closely with internal stakeholders, including our Legal team to ensure best practice across the scheme.
We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
Matching Summary
This role plays a critical part in ensuring high-quality claims management, strong compliance, and outstanding performance outcomes across the organisation.
Skills & Requirements
Must-have
Victorian Workers’ Compensation scheme expertise
Claims management and legislation guidance
Stakeholder relationship management
Continuous improvement of technical practices
Nice-to-have
Culture of inclusion and belonging
Commitment to societal initiatives
People first philosophy
Key Requirements
Strong technical expertise in Victorian Workers’ Compensation
In-depth understanding of relevant legislation and WorkSafe guidelines
Experience in a technical specialist or similar senior role
Proven experience coaching and mentoring case managers