The Reservations Executive is responsible for managing guest booking requests across Aman's global portfolio while delivering personalized, efficient, and brand-aligned service
Job Summary
The Reservations Executive is responsible for managing guest booking requests across Aman's global portfolio while delivering personalized, efficient, and brand-aligned service.
This role involves building complex multi-property itineraries and coordinating pre-arrival arrangements to ensure seamless travel experiences for high-value guests.
Candidates must demonstrate impeccable service standards and the ability to provide discreet, high-touch service for VIP clients including Aman Private Office members.
Matching Summary
The Reservations Executive is responsible for managing guest booking requests across Aman's global portfolio while delivering personalized, efficient, and brand-aligned service.
Skills & Requirements
Must-have
3-5 years luxury hospitality experience
Exceptional written and verbal communication
Strong attention to detail in data entry
Ability to multitask in fast-paced environment
High level of discretion with confidential info
Nice-to-have
Experience with Opera or SynXis systems
Passion for ultra-luxury brand values
Proactive problem-solving skills
Knowledge of global property offerings
Key Requirements
Bachelor's degree in hospitality or related field preferred
3-5 years experience in luxury reservations or guest-facing roles
Proficiency with reservation or CRM systems like Opera or Salesforce