The Communications Dispatcher is a vital part of the Emergency Management & Community Engagement team
Job Summary
The Communications Dispatcher is a vital part of the Emergency Management & Community Engagement team.
The successful candidate must operate a multi-channel radio system receiving and transmitting all information promptly, accurately and in a professional manner at all times.
Further duties include but are not limited to: Answering emergency and non-emergency calls for service on a multi-line telephone system, Entering and retrieving information through a Computer Aided Dispatch System (CAD) terminal.
Matching Summary
The Communications Dispatcher is a vital part of the Emergency Management & Community Engagement team.
Skills & Requirements
Must-have
Operate multi-channel radio system
Answer emergency and non-emergency calls
Utilize Computer Aided Dispatch (CAD)
Respond to inquiries and complaints
Contact emergency services
Operate computerized information network
Think and speak clearly under stress
Knowledge of disaster protocol
Knowledge of law enforcement dispatch protocol
Maintain accurate records
Nice-to-have
Maintain up-to-date legal knowledge
Verify and enter call-out manual information
Make timely notifications or corrections
Key Requirements
At least 21 years old
Current first aid and CPR certifications
Industry knowledge in Emergency Communications operations
Experience as a dispatcher preferred
Complete certification as a dispatcher within 1 year