Clinical Support Specialist

MediTelecare

Andover, MA, United States
On-site
High school diploma required
Valid driver's license and reliable transportation
Hipaa compliance and confidentiality knowledge
MediTelecare is seeking a Clinical Support Specialist to provide onsite clinical facilitation and remote administrative support in behavioral health settings. The role requires a combination of patient interaction, technical support, and data management, with a focus on excellent customer service in a healthcare environment

Job Summary

  • The Clinical Support Specialist role provides onsite clinical facilitation and remote administrative duties including chart preparation and Behavioral Health Integration.
  • Employees act as a liaison between clinicians and facility staff while ensuring proper handling of medical equipment and patient data privacy.
  • MTC Care is the industry leader in providing exceptional behavioral health services to patients residing in skilled nursing and assisted living communities.

Matching Summary

Match Score: 75

MediTelecare is seeking a Clinical Support Specialist to provide onsite clinical facilitation and remote administrative support in behavioral health settings. The role requires a combination of patient interaction, technical support, and data management, with a focus on excellent customer service in a healthcare environment.

Skills & Requirements

Must-have

  • High School Diploma required
  • Valid driver's license and reliable transportation
  • HIPAA compliance and confidentiality knowledge
  • Microsoft Office Suite proficiency
  • Medical terminology working knowledge

Nice-to-have

  • 1+ year healthcare setting experience
  • Medical Assistant or CNA certification
  • Experience with online healthcare tools
  • Commitment to platinum-level customer service
  • Ability to embrace caring company culture

Key Requirements

  • Minimum High School Diploma
  • Valid driver's license
  • Reliable mode of transportation
  • HIPAA protected information compliance
  • Medical Assistant or CNA certification (preferred)

Work Rights

Not specified

Tailored Resume

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