2+ years talent acquisition or hr domain expertise
1+ years ai/ml or data-driven product experience
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Workday is seeking a Specialized Customer Success Manager for its Talent AI team, a fully remote role based in Atlanta, Georgia. The position focuses on driving customer success and adoption of AI-powered Talent Acquisition workflows, necessitating experience in customer-facing roles and talent acquisition.
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Job Summary
This role is part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered Talent Acquisition workflows.
The position requires collaborating with the Workday account team as a specialized overlay to accelerate adoption and customer maturity against clearly defined success milestones.
Workday offers a flexible work approach requiring at least half of the time each quarter to be spent in the office or in the field with customers.
Matching Summary
Match Score: 75
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Workday is seeking a Specialized Customer Success Manager for its Talent AI team, a fully remote role based in Atlanta, Georgia. The position focuses on driving customer success and adoption of AI-powered Talent Acquisition workflows, necessitating experience in customer-facing roles and talent acquisition.
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Salary
Base: $95,000 - $142,600 USD (Atlanta); Base: $90,300 - $160,400 USD (Other US locations); Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus and annual refresh stock grants
Skills & Requirements
Must-have
3+ years customer-facing services experience
2+ years Talent Acquisition or HR domain expertise
1+ years AI/ML or data-driven product experience
Strategic customer engagement management
Executive stakeholder relationship building
Nice-to-have
Curious minds and courageous collaborators
Sun-drenched optimism and drive
Experience in evolving incubation environments
Ability to translate complex AI concepts
Strong verbal and written communication skills
Key Requirements
Bachelor's degree or equivalent work experience
3+ years in complex software or SaaS environment
2+ years in Talent Acquisition or HR technology
1+ years with AI/ML products in customer-facing capacity