Est. annual earnings ranges from $64,000.00-$161,0...
Initiating automotive services and repairs
Writing repair orders
Customer records maintenance
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
Matching Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Salary
Est. Annual Earnings ranges from $64,000.00-$161,000.00; Bonus/Commission: included in earnings range; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs
Skills & Requirements
Must-have
Initiating automotive services and repairs
Writing repair orders
Customer records maintenance
Liaison between customer and technician
Manufacturer warranty administration
Nice-to-have
Earning customers for life
Team player
Exemplary customer service focus
Key Requirements
Bilingual preferred
Previous Service Advisor experience preferred
Prior automotive technician experience a plus
Basic mechanical understanding of automobile
Acceptable driving record and valid driver's license