Triage & Support Officer

Thrive Tribe

Surrey, United Kingdom
Base: £14,871 py (£24,785 fte); bonus/equity: not ...
On-site
Client-centered approach
Provide guidance and support
Record client information accurately
As a Triage & Support Officer, you will be the first friendly point of contact for Surrey residents wishing to join our stop smoking service and help onboard them onto our programme

Job Summary

  • As a Triage & Support Officer, you will be the first friendly point of contact for Surrey residents wishing to join our stop smoking service and help onboard them onto our programme.
  • You will be using a variety of systems and approaches to ensure clients get the best, positive and client-centered approach when supporting them through our onboarding process.
  • The role offers flexible working, tailored health and wellbeing support, and 23 days holiday increasing every year.

Matching Summary

As a Triage & Support Officer, you will be the first friendly point of contact for Surrey residents wishing to join our stop smoking service and help onboard them onto our programme.

Salary

Base: £14,871 per annum (£24,785 FTE); Bonus/Equity: Not specified; Benefits: Rewards portal, flexible working, enhanced parental leave, 23+ days holiday

Skills & Requirements

Must-have

  • Client-centered approach
  • Provide guidance and support
  • Record client information accurately
  • Respond to information requests
  • Adhere to safeguarding policies

Nice-to-have

  • Empowering people to make changes
  • Patient and adaptable under pressure
  • Positive and supportive workplace
  • Motivated and driven team player
  • Making a meaningful difference

Key Requirements

  • Right to work in the UK

Work Rights

Must have the right to work in the UK

Tailored Resume

Cover Letter