Financial Crime Unit (fcu) Manager

PwC PricewaterhouseCoopers GmbH

Makati, Philippines
Kyc case management
Team workload monitoring
Performance metrics collaboration
Manage the assigned KYC cases/population to the team, actively monitoring priorities and workload

Job Summary

  • Manage the assigned KYC cases/population to the team, actively monitoring priorities and workload.
  • Responsible for the team’s approach or strategy in meeting production and quality targets, and supporting overall operations management.
  • Provide coaching and performance feedback to team members, organize daily team huddles, and liaise with project's key stakeholders.

Matching Summary

Manage the assigned KYC cases/population to the team, actively monitoring priorities and workload.

Skills & Requirements

Must-have

  • KYC case management
  • team workload monitoring
  • performance metrics collaboration
  • attendance and capacity planning
  • stakeholder liaison

Nice-to-have

  • proactive problem-solving
  • high flexibility and detail-orientation
  • resilient to challenges
  • enthusiastic and motivated

Key Requirements

  • At least 3 years as team manager/leader
  • 5 years AML/KYC experience
  • Handling confidential information
  • Project Management skills
  • KYC quality control/assurance experience
  • Intermediate Microsoft Excel knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter