售后技术支持(contractor)

Solenis

Remote
Data detection and equipment maintenance
Product usage support and technical consultation
Troubleshooting equipment or system failures
Provide daily data detection and equipment maintenance for customers

Job Summary

  • Provide daily data detection and equipment maintenance for customers.
  • Offer product usage support and technical consultation, answering customer questions.
  • Assist in handling equipment or system failures reported by customers and provide solutions.

Matching Summary

Provide daily data detection and equipment maintenance for customers.

Skills & Requirements

Must-have

  • data detection and equipment maintenance
  • product usage support and technical consultation
  • troubleshooting equipment or system failures
  • tracking customer issue resolution progress
  • chemical transfer and addition
  • after-sales documentation organization

Nice-to-have

  • strong learning ability and willingness
  • strong safety awareness and teamwork
  • attention to detail and responsibility
  • good communication and service awareness
  • patience in listening to customer needs

Key Requirements

  • 3+ years of relevant work experience
  • Associate's degree or above
  • Paper mill or chemical plant experience preferred
  • Basic technical understanding and problem-solving skills
  • Adaptable to flexible work arrangements and ad-hoc tasks

Work Rights

Not specified

Tailored Resume

Cover Letter