Service Manager

MASTER ALLOY PTE. LTD.

Singapore, Singapore
Manage service activities and operations
Provide technical support and troubleshooting
Promote maintenance and calibration services
The role involves managing and coordinating all service activities to ensure quality, efficiency, and timely job completion

Job Summary

  • The role involves managing and coordinating all service activities to ensure quality, efficiency, and timely job completion.
  • Candidates will provide technical support, equipment demonstrations, and troubleshooting for both pre-sales and post-sales activities.
  • The position requires promoting maintenance services while growing sales of spare parts, consumables, and accessories.

Matching Summary

Match Score: 85

The role involves managing and coordinating all service activities to ensure quality, efficiency, and timely job completion.

Skills & Requirements

Must-have

  • Manage service activities and operations
  • Provide technical support and troubleshooting
  • Promote maintenance and calibration services
  • Build strong customer relationships
  • Manage inventory of machines and parts
  • Support automation setup and commissioning
  • Conduct technical training and prepare SOPs

Nice-to-have

  • Experience in continuous improvement processes
  • Collaboration with factories and principals
  • Skills in application development
  • Ability to resolve customer issues promptly
  • Logistics management for equipment rental

Key Requirements

  • Service operations management experience
  • Technical support and troubleshooting skills
  • Customer relationship management capability
  • Inventory management proficiency
  • Training and SOP development experience

Work Rights

Not specified

Tailored Resume

Cover Letter