Clinic/practice Assistant, Call Center

bwh.harvard.edu

South Weymouth, Massachusetts, USA
Base: $17.71 - $24.94phly; bonus/equity: not speci...
100% onsite
Handle high volume inbound calls
Provide exceptional patient service
Schedule appointments
Mass General Brigham Medical Group delivers high-quality, low-cost, innovative community-based ambulatory care across multiple locations

Job Summary

  • Mass General Brigham Medical Group delivers high-quality, low-cost, innovative community-based ambulatory care across multiple locations.
  • This Call Center Representative role involves handling 75-120 inbound calls daily, scheduling appointments, answering inquiries, and troubleshooting issues.
  • The organization offers comprehensive benefits, career advancement opportunities, and recognition programs to support professional growth.

Matching Summary

Mass General Brigham Medical Group delivers high-quality, low-cost, innovative community-based ambulatory care across multiple locations.

Salary

Base: $17.71 - $24.94/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • Handle high volume inbound calls
  • Provide exceptional patient service
  • Schedule appointments
  • Answer patient inquiries
  • Troubleshoot patient issues

Nice-to-have

  • Patient-centered care approach
  • Collaborative multidisciplinary team environment
  • Commitment to groundbreaking medical discoveries

Key Requirements

  • High school diploma or GED required
  • Previous medical call center experience preferred
  • Microsoft Office experience strongly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter