Service Technician Johor Bahru

KONE

Johor Bahru, Malaysia
**
Customer relationship management
On-site communication
Accurate back reporting of work
** KONE is seeking a Service Technician in Johor Bahru, Malaysia, responsible for ensuring customer satisfaction through quality service, effective communication, and adherence to safety standards. The role involves managing equipment performance, conducting service operations, and maintaining customer relationships while contributing to a collaborative and innovative workplace culture. **

Job Summary

  • Responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication.
  • Accountable for the execution of the service visits respecting the schedule and time limit, the quality standards, the time allocation and the processes.
  • KONE focuses on creating an innovative and collaborative working culture where employee engagement is a key focus area.

Matching Summary

Match Score: 75

** KONE is seeking a Service Technician in Johor Bahru, Malaysia, responsible for ensuring customer satisfaction through quality service, effective communication, and adherence to safety standards. The role involves managing equipment performance, conducting service operations, and maintaining customer relationships while contributing to a collaborative and innovative workplace culture. **

Skills & Requirements

Must-have

  • Customer relationship management
  • On-site communication
  • Accurate back reporting of work
  • Equipment safety and performance
  • Managing site environment
  • Identifying site risk
  • Safe working environment
  • Execution of service visits

Nice-to-have

  • Ambassador attitude
  • Collaborative working culture
  • Employee engagement
  • Ethical business practices
  • Trust and respect co-workers

Key Requirements

  • Familiar with lift and associated technology
  • Attending proposed training

Work Rights

Not specified

Tailored Resume

Cover Letter