Brand Specialist (supervisor) - Womenswear, Good American London, United Kingdom Competitive Plus Benefits Permanent Apply By 13 May, 2026 Posted On 31 March, 2026

Selfridges Group

London, United Kingdom
Competitive + benefits
On-site
Deliver exceptional customer service
Share product knowledge
Motivate colleagues
Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise

Job Summary

  • Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise.
  • Excite and motivate other colleagues in your department, by sharing your knowledge of your brand, communicating stories of newness, product exclusives and other info to help drive sales to deliver product knowledge, cascading this information via training.
  • Build and develop your own client base. Using your exceptional service skills to nurture customer relationships, that you will maintain through your unique personal service.

Matching Summary

Deliver exceptional service to our customers by sharing product knowledge, creating a memorable experience and effectively managing complaints when they arise.

Salary

Competitive Plus Benefits

Skills & Requirements

Must-have

  • deliver exceptional customer service
  • share product knowledge
  • motivate colleagues
  • drive sales
  • health and safety procedures
  • security procedures
  • prevent stock loss

Nice-to-have

  • flexible role
  • collaborative spirit
  • build client base
  • nurture customer relationships
  • proud shopkeeper
  • maintain Selfridges standards

Key Requirements

  • set sales targets
  • set CRM targets
  • set NPS targets
  • curiosity and appetite to learn
  • passionate about products
  • know competitor activities

Work Rights

Not specified

Tailored Resume

Cover Letter