Job 19192

Amplifon

Pergine Valsugana, TN, Italy
Full time onsite
Previous customer assistance experience
Crm system usage capability
Front office management skills
Amplifon is seeking a Customer Relations Manager for its Pergine Valsugana branch, focused on enhancing customer satisfaction and generating business opportunities. The role requires strong communication skills, a customer-oriented mindset, and a proactive approach to managing client interactions and store operations

Job Summary

  • The role involves supporting clients in rediscovering the emotions of sound while ensuring high satisfaction levels.
  • Responsibilities include managing front office activities such as client reception, database updates, and post-sales service execution.
  • Candidates will also handle back-office administration including CRM updates, fiscal procedures, and inventory management.

Matching Summary

Match Score: 85

Amplifon is seeking a Customer Relations Manager for its Pergine Valsugana branch, focused on enhancing customer satisfaction and generating business opportunities. The role requires strong communication skills, a customer-oriented mindset, and a proactive approach to managing client interactions and store operations.

Skills & Requirements

Must-have

  • Previous customer assistance experience
  • CRM system usage capability
  • Front office management skills
  • Database management proficiency
  • Appointment scheduling expertise

Nice-to-have

  • Empathy and active listening skills
  • Proactive mindset and initiative
  • Team collaboration spirit
  • Multitasking and prioritization abilities
  • Strong communication and trust building

Key Requirements

  • Prior experience in customer assistance or sales roles
  • Proficiency with standard software packages
  • Experience using CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter