Omnichannel Orchestration Professional

Chanel

Seoul, South Korea
Client journey orchestration
Digital touchpoint ownership
Crm journey planning
This position assumes responsibilities of supporting a Senior Omnichannel Professional in owning and orchestrating digital touchpoints and omnichannel initiatives across the client journey to deliver a seamless experience

Job Summary

  • This position assumes responsibilities of supporting a Senior Omnichannel Professional in owning and orchestrating digital touchpoints and omnichannel initiatives across the client journey to deliver a seamless experience.
  • Act as a business product owner (PM) for key digital platforms, ensuring alignment with business, tech and APAC region to deliver scalable and high-impact solutions.
  • Plan and execute automated CRM journeys to maximize lifetime value through a strong brand experience.

Matching Summary

This position assumes responsibilities of supporting a Senior Omnichannel Professional in owning and orchestrating digital touchpoints and omnichannel initiatives across the client journey to deliver a seamless experience.

Skills & Requirements

Must-have

  • Client journey orchestration
  • Digital touchpoint ownership
  • CRM journey planning
  • Test & learn initiatives
  • Data-driven optimization

Nice-to-have

  • Client-centric brand experience
  • Emerging technologies curiosity
  • Cross-functional team alignment
  • Fast-paced environment adaptability

Key Requirements

  • 5-8 years experience
  • Minimum 3 years relevant experience
  • Digital project management experience
  • CRM/CX/Omnichannel ecosystem understanding
  • 4 years university degree

Work Rights

Not specified

Tailored Resume

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