Customer Service Representative

Animalemergencyhospital

Hicksville, NY, United States
On-site
Exceptional client experience delivery
Professional and friendly communication
Active listening and empathy
AmeriVet is seeking a Customer Service Representative to enhance client experiences in their Hicksville, NY location. The role focuses on effective communication, appointment management, and support for the veterinary team, while the company emphasizes personal growth and community impact

Job Summary

  • As our clients' first and last point of contact, the Client Service Representative (CSR) is vital in consistently delivering an exceptional client experience.
  • Your work helps deliver essential high-quality care for the pets and families who count on us.
  • At AmeriVet, we’re committed to your growth, development, well-being, and success.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative to enhance client experiences in their Hicksville, NY location. The role focuses on effective communication, appointment management, and support for the veterinary team, while the company emphasizes personal growth and community impact.

Skills & Requirements

Must-have

  • Exceptional client experience delivery
  • Professional and friendly communication
  • Active listening and empathy
  • Accuracy in patient record updates
  • Handling multiple tasks efficiently

Nice-to-have

  • Compassionate, client-focused service
  • Welcoming environment for pets and owners
  • Promoting current promotions and campaigns
  • Supportive, collaborative environment

Key Requirements

  • High school diploma or equivalent
  • Prior customer service experience
  • Basic proficiency with technology
  • Flexibility to work Saturdays

Work Rights

Not specified

Tailored Resume

Cover Letter