Client Experience Specialist - Global

Spinneybeck Enterprises Inc

Harrogate, United Kingdom
**
3-5 years client-facing experience
Order management process expertise
Strong verbal and written communication
** NaughtOne is seeking a Client Experience Specialist to enhance the client journey for their global sales teams. The role requires strong client relationship management, order management, and process improvement skills, with a focus on sustainability and collaboration. **

Job Summary

  • You will act as the primary point of contact for clients, ensuring a seamless and positive experience throughout the entire order lifecycle.
  • The role requires collaborating cross-functionally with sales, operations, and logistics teams to resolve risks and deliver orders on time.
  • NaughtOne values a down-to-earth, friendly, and honest culture where curious people thrive while contributing to global sustainability goals.

Matching Summary

Match Score: 75

** NaughtOne is seeking a Client Experience Specialist to enhance the client journey for their global sales teams. The role requires strong client relationship management, order management, and process improvement skills, with a focus on sustainability and collaboration. **

Skills & Requirements

Must-have

  • 3-5 years client-facing experience
  • Order management process expertise
  • Strong verbal and written communication
  • Microsoft Office proficiency
  • High attention to detail and accuracy

Nice-to-have

  • Experience with ERP systems like MS Dynamics NAV
  • Proactive and solutions-focused mindset
  • Collaborative team player within hybrid work
  • Knowledge of sustainability compliance

Key Requirements

  • A-level or equivalent education
  • GCSE passes in Maths & English
  • 3-5 years experience in fast-paced client-facing role

Work Rights

Not specified

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