Customer Service Manager -coles Supermarkets - Ingham

Coles Supermarkets Australia Pty Ltd

Ingham, Queensland, Australia
On-site
Fast-paced customer facing environment
Leadership and team development
Sales targets and cost control
Coles Supermarkets is seeking a Customer Service Manager for their Ingham location, responsible for leading the customer service department and ensuring a positive shopping experience. The ideal candidate should have previous leadership experience in a fast-paced, customer-facing environment and demonstrate a commitment to team well-being and customer satisfaction

Job Summary

  • As a Leader, you’ll see the impact of your work connecting to customers and the communities we serve.
  • Reporting to the Store Manager, you’ll have full accountability for the day-to-day running of the customer service department and front of store operations.
  • Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases.

Matching Summary

Match Score: 85

Coles Supermarkets is seeking a Customer Service Manager for their Ingham location, responsible for leading the customer service department and ensuring a positive shopping experience. The ideal candidate should have previous leadership experience in a fast-paced, customer-facing environment and demonstrate a commitment to team well-being and customer satisfaction.

Skills & Requirements

Must-have

  • Fast-paced customer facing environment
  • Leadership and team development
  • Sales targets and cost control
  • Maintain excellent service standards
  • Customer obsession

Nice-to-have

  • One team culture
  • Team member wellbeing focus
  • Understanding diverse customers

Key Requirements

  • Proven leadership experience
  • Rostering requirements

Work Rights

Not specified

Tailored Resume

Cover Letter