Base: $16.00-$20.00ph; bonus/equity: not specified...
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Maintain positive customer attitude
Respond promptly to inquiries
Communicate through various channels
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Carbone Body Shop is seeking a Body Shop Customer Service Representative who excels at providing exceptional customer experiences and resolving issues. The position requires effective communication skills and the ability to maintain professionalism in a fast-paced environment.
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Job Summary
Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
Responsibilities include maintaining a positive, empathetic and professional attitude toward customers at all times, responding promptly to customer inquiries, and acknowledging and resolving customer complaints.
Benefits include competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, and Wellness Programs.
Matching Summary
Match Score: 75
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Carbone Body Shop is seeking a Body Shop Customer Service Representative who excels at providing exceptional customer experiences and resolving issues. The position requires effective communication skills and the ability to maintain professionalism in a fast-paced environment.
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Salary
Base: $16.00-$20.00/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, PTO, 401(k), etc.
Skills & Requirements
Must-have
Maintain positive customer attitude
Respond promptly to inquiries
Communicate through various channels
Resolve customer complaints
Keep records of customer interactions
Nice-to-have
Empathetic and professional attitude
Problem-solving skills
Thrive on excellent customer experience
Key Requirements
Ability to stay calm in stressful situations
Comfortable using computers
Excellent verbal, phone, written and email communication skills