Training Lead - Harvey Norman

Latitude Financial

Melbourne, VIC, Australia
On-site
Training framework design
Role-specific training content
Digital and live training delivery
Ensuring retail staff and managers understand Latitude’s products, present them correctly, and feel confident offering them is critical for our performance and compliance

Job Summary

  • Ensuring retail staff and managers understand Latitude’s products, present them correctly, and feel confident offering them is critical for our performance and compliance.
  • This role balances strategic training design with hands-on delivery and continuous improvement, including developing role-specific training modules and embedding Latitude training content into partner training curricula.
  • Latitude offers education support, a better giving program, flexible work arrangements, a hybrid setup, and paid volunteer and community service leave.

Matching Summary

Ensuring retail staff and managers understand Latitude’s products, present them correctly, and feel confident offering them is critical for our performance and compliance.

Skills & Requirements

Must-have

  • Training framework design
  • Role-specific training content
  • Digital and live training delivery
  • Stakeholder engagement skills
  • Retail or financial services experience

Nice-to-have

  • Instructional design capability
  • Partner LMS integration experience
  • Understanding of Latitude's products
  • Understanding of regulatory environment

Key Requirements

  • Training design and delivery experience
  • Instructional design capability
  • Experience integrating training into partner LMS platforms
  • Confident facilitator
  • Strong stakeholder engagement skills

Work Rights

Permanent Resident or Citizen

Tailored Resume

Cover Letter