Ilearn Operations Support, Processes & Expertise Lead

Sanofi

Hyderabad, India
Ilearn system administration
Lms and lxp management
Process and workflow optimization
Lead a Global team responsible for managing the delivery of iLearn system administration services to business units and functions on a global basis

Job Summary

  • Lead a Global team responsible for managing the delivery of iLearn system administration services to business units and functions on a global basis.
  • Guarantee services delivery and support as per the SLA and agreed quality standards.
  • Build, maintain and optimize iLearn Operations integrated team capabilities and processes.

Matching Summary

Lead a Global team responsible for managing the delivery of iLearn system administration services to business units and functions on a global basis.

Skills & Requirements

Must-have

  • iLearn system administration
  • LMS and LxP management
  • process and workflow optimization
  • performance monitoring
  • global team leadership

Nice-to-have

  • stakeholder management
  • problem-solving
  • organizational skills
  • collaborative work
  • agile thinker and learner

Key Requirements

  • 12+ years of experience in Learning Operations
  • Master’s degree
  • Excellent English communication and writing
  • CSOD tools knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter