Customer Engagment Project Lead Junior (h/f)

AstraZeneca

La Defense, France
On-site
Customer engagement omnicanal
Project management
Digital channels governance
AstraZeneca is seeking a Customer Engagement Project Lead Junior for their La Defense, France office. The role focuses on enhancing customer engagement through project management, compliance with regulations, and collaboration across teams, specifically within the pharmaceutical sector

Job Summary

  • Contribute to the industrialization and excellence of customer engagement for all brands within IBEX France.
  • Execute defined workstreams, manage planning and budget, and ensure compliance with global and local guidelines.
  • Develop operational KPIs, dashboards, and reports to measure performance and identify areas for improvement.

Matching Summary

Match Score: 85

AstraZeneca is seeking a Customer Engagement Project Lead Junior for their La Defense, France office. The role focuses on enhancing customer engagement through project management, compliance with regulations, and collaboration across teams, specifically within the pharmaceutical sector.

Skills & Requirements

Must-have

  • Customer engagement omnicanal
  • Project management
  • Digital channels governance
  • Stakeholder coordination
  • Data quality and protection

Nice-to-have

  • Cross-functional collaboration
  • Adaptability to feedback
  • Proactive risk identification

Key Requirements

  • 2-5 years of experience in customer engagement/omnichannel
  • Bac+5 in relevant field
  • Familiarity with Veeva, campaign management tools
  • Operational knowledge of ANSM/HAS/CNIL regulations
  • Fluent English

Work Rights

Not specified

Tailored Resume

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