Venue Guest Services Supervisor - Hollywood Palladium

ticketmaster.co.uk

Hollywood, California, US
Base: $20.00 - $25.00 usd hourly; bonus/equity: no...
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Exceptional guest service
Respond to guest inquiries
Lead and train staff
** Live Nation Entertainment is seeking a Venue Guest Services Supervisor at the Hollywood Palladium, responsible for overseeing the Guest Services team and ensuring exceptional guest experiences. The ideal candidate will have at least two years of experience in guest services or customer service, strong communication skills, and a proactive approach to problem-solving. **

Job Summary

  • The Hollywood Palladium is seeking a Guest Services Supervisor responsible for supervising and coordinating activities of the Guest Services team within the venue.
  • Duties include providing exceptional guest service, leading and training staff, ensuring compliance with venue policies and safety regulations, and overseeing staff productivity.
  • Live Nation Entertainment offers a fun and upbeat work culture with perks, is certified as a Great Place to Work, and is committed to diversity and inclusion.

Matching Summary

Match Score: 75

** Live Nation Entertainment is seeking a Venue Guest Services Supervisor at the Hollywood Palladium, responsible for overseeing the Guest Services team and ensuring exceptional guest experiences. The ideal candidate will have at least two years of experience in guest services or customer service, strong communication skills, and a proactive approach to problem-solving. **

Salary

Base: $20.00 - $25.00 USD Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional guest service
  • Respond to guest inquiries
  • Lead and train staff
  • Ensure compliance with policies
  • Oversee staff productivity
  • Post-show venue closing

Nice-to-have

  • Creative thinker
  • Problem solver
  • Strong sense of teamwork
  • Entrepreneurial spirit
  • Resourceful and innovative

Key Requirements

  • 2 years guest services experience
  • Excellent verbal communication skills
  • Excellent written communication skills
  • Excellent interpersonal communication skills
  • Acute sense of judgment
  • Tact and empathy
  • Ability to execute programs
  • Constant walking
  • Climbing stairs
  • Lifting and carrying 50 lbs+

Work Rights

Not specified

Tailored Resume

Cover Letter