Operational Key Account Manager

DSV AIR & SEA SINGAPORE PTE. LTD.

Singapore, Singapore
Not specified
5 years multi-modal logistics experience
Air and ocean freight operations knowledge
Tms tango software proficiency
The Operational Key Account Manager position at DSV AIR & SEA SINGAPORE PTE. LTD. focuses on enhancing operational efficiency, managing customer relationships, and driving performance improvements within an international logistics context. The ideal candidate should possess a strong background in logistics operations, effective communication skills, and a proactive approach to problem-solving

Job Summary

  • The Operational Key Account Manager is responsible for performance management, improving operational efficiency, and ensuring service level agreements are fulfilled.
  • This role involves expanding customer relationships through shipment data analysis, proactive problem solving, and implementing value-added solutions.
  • The incumbent serves as the single point of contact for all operational issues, conducting root cause analysis to define corrective actions.

Matching Summary

Match Score: 85

The Operational Key Account Manager position at DSV AIR & SEA SINGAPORE PTE. LTD. focuses on enhancing operational efficiency, managing customer relationships, and driving performance improvements within an international logistics context. The ideal candidate should possess a strong background in logistics operations, effective communication skills, and a proactive approach to problem-solving.

Skills & Requirements

Must-have

  • 5 years multi-modal logistics experience
  • Air and ocean freight operations knowledge
  • TMS TANGO software proficiency

Nice-to-have

  • Continuous improvement methodology expertise
  • Project and change management skills
  • Advanced Microsoft Office capabilities

Key Requirements

  • 5 years experience in international logistics
  • Fluency in English required
  • Knowledge of TANGO TMS preferred

Work Rights

Not specified

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