The Staff Software Engineer focuses on ongoing management/maintenance of all IET Engineering DT products, services & ops ensuring business continuity, enhanced productivity & competitive advantage with contemporary tools
Job Summary
The Staff Software Engineer focuses on ongoing management/maintenance of all IET Engineering DT products, services & ops ensuring business continuity, enhanced productivity & competitive advantage with contemporary tools.
This role ensures incident quality, SLA/KPI adherence, structured escalation management, and effective collaboration between L2 support, DevOps engineers, TechOps, Project Teams and application owners.
We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Matching Summary
The Staff Software Engineer focuses on ongoing management/maintenance of all IET Engineering DT products, services & ops ensuring business continuity, enhanced productivity & competitive advantage with contemporary tools.
Skills & Requirements
Must-have
L2 application support
Teamcenter PLM environment
ServiceNow incident management
DevOps platforms
ITIL processes
enterprise engineering platforms
Nice-to-have
structured escalation management
structured, data-driven approach
continuous-learning mindset
contemporary tools
business continuity
competitive advantage
Key Requirements
Bachelor's degree
ITIL certification (Foundation or higher)
5+ years Systems Administration experience
Domain knowledge of TC PLM infrastructure components