Ref93249g-assistant Manager - Process Training (airlines/gds/travel)- Bangalore -rotational Shifts (wfo Only)

WNS Global Services (Australia) Pty Ltd

Bangalore, India
On-site
5 years training experience in bpo
Expert proficiency in amadeus sabre galileo
Reservations and ticketing background
The role focuses on delivering high-impact new hire, upskill, and refresher training specifically for airline processes and GDS systems

Job Summary

  • The role focuses on delivering high-impact new hire, upskill, and refresher training specifically for airline processes and GDS systems.
  • Candidates must possess expert-level proficiency in GDS platforms like Amadeus, Sabre, or Galileo with hands-on experience in process training.
  • The position requires working in Bangalore on a rotational shift basis with full-time on-site presence.

Matching Summary

The role focuses on delivering high-impact new hire, upskill, and refresher training specifically for airline processes and GDS systems.

Skills & Requirements

Must-have

  • 5 years training experience in BPO
  • Expert proficiency in Amadeus Sabre Galileo
  • Reservations and Ticketing background
  • Voice training experience in airline domain
  • Rotational shift availability WFO only

Nice-to-have

  • Strong stakeholder management skills
  • Ability to drive process improvements
  • Willingness to work during peak seasons
  • Good analytical and presentation skills

Key Requirements

  • Minimum 5 years proven experience in training delivery
  • 3+ years voice training experience in airline travel domain
  • Must have Reservations and Ticketing background
  • Experience in fast-paced operations or BPO environment

Work Rights

Not specified

Tailored Resume

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