Hybrid (3 days in the office, 2 days remote weekly)
Complaint processing
Technical product complaints
Adverse event reporting
Alcon is seeking a Complaint Handling Specialist fluent in Italian to manage and process complaint records related to its medical devices and OTC products in the EMEA region. The role involves data entry, communication with stakeholders, and compliance with regulations, all while fostering a collaborative and inclusive work environment
Job Summary
This role is part of Alcon's Quality & Regulatory Affairs function, ensuring products meet the strictest standards of quality.
Manage collection, data entry, processing, documentation, reporting and follow-up of all technical product complaints and adverse event reports.
Alcon offers an opportunity to work on best-in-class organizations, in a high-paced agile environment with a culture of simplification and ownership.
Matching Summary
Match Score: 85
Alcon is seeking a Complaint Handling Specialist fluent in Italian to manage and process complaint records related to its medical devices and OTC products in the EMEA region. The role involves data entry, communication with stakeholders, and compliance with regulations, all while fostering a collaborative and inclusive work environment.