Customer Banking Specialist - Mount Barker (20 Hours)

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Mount Barker, Australia
Part-time onsite
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their Mount Barker branch, requiring 20 hours of work per week. The role focuses on delivering exceptional customer service, assisting with banking technology, and conducting financial health checks

Job Summary

  • You will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • More specifically you will build a personal connection with customers through meaningful conversations and complete Financial Health Checks to assess customers’ financial needs.
  • We’re interested in hearing from people who have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a part-time Customer Banking Specialist for their Mount Barker branch, requiring 20 hours of work per week. The role focuses on delivering exceptional customer service, assisting with banking technology, and conducting financial health checks.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • perform financial health checks
  • process loan and credit card applications
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • holistic customer solutions
  • genuine passion for the customer
  • participate in community events

Key Requirements

  • Ability to ask the right questions
  • Ability to find the right solutions
  • Act with integrity
  • Place the customer at the centre
  • Work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter