Salesforce is seeking a Consumption Lead for Data Cloud and Agentforce to guide customers in maximizing their use of Salesforce's products. The ideal candidate will have deep industry knowledge, technical expertise, and strong communication skills to drive customer success and consumption growth
Job Summary
Deliver customer success with Data + AI + CRM + Trust as the unique value proposition for Salesforce and the Customer 360 Platform.
Drive growth in assigned customers and use cases by leading stakeholders, managing executive relationships, and creating and implementing consumption plans.
Build and nurture positive relationships to help customers progress on their Data Cloud consumption journey, ensuring the platform delivers value.
Matching Summary
Match Score: 85
Salesforce is seeking a Consumption Lead for Data Cloud and Agentforce to guide customers in maximizing their use of Salesforce's products. The ideal candidate will have deep industry knowledge, technical expertise, and strong communication skills to drive customer success and consumption growth.
Skills & Requirements
Must-have
Data Cloud & Agentforce consumption
Customer 360 Platform
Technical and commercial responsibilities
Post-sale technical lead
Technology strategies and architectural guidance
Data ethics and privacy commitment
Nice-to-have
Constant learner, curious, empathetic
Passion for operational excellence
Bias for action
Staying up-to-date with emerging technologies
Key Requirements
7+ years in customer-facing solutioning
Full-stack technical qualifications
Experience managing technical relationships with C-Level executives
Proven success as a trusted advisor
Experience driving customer success in large, complex selling organizations
Deep understanding of industry-specific use cases
Persuasive verbal, written, presentation, and interpersonal communication skills
Self-starting attitude with ability to handle tasks independently