Senior Associate Otc- Dispute Resolution (us)

Smith & Nephew

Pune, India
Invoice dispute resolution
Credit and debit processing
Root cause platform management
Ensure invoice disputes are handled professionally and promptly, adhering to all necessary guidelines

Job Summary

  • Ensure invoice disputes are handled professionally and promptly, adhering to all necessary guidelines.
  • Collaborate with other departments and subject matter experts during the review process.
  • Drive continuous improvement and proactively identify and resolve issues before dispute creation.

Matching Summary

Ensure invoice disputes are handled professionally and promptly, adhering to all necessary guidelines.

Skills & Requirements

Must-have

  • Invoice dispute resolution
  • Credit and debit processing
  • Root Cause Platform management
  • SAP and HighRadius systems
  • Excel and Power BI proficiency

Nice-to-have

  • Continuous improvement drive
  • Stakeholder engagement skills
  • Positive attitude and behavior
  • Relationship building across departments

Key Requirements

  • High School Diploma
  • 2 years' experience in Credit & Collections/Dispute Management
  • Business Administration or Finance background

Work Rights

Not specified

Tailored Resume

Cover Letter