Customer Service Representative - Broadway

CommBank

Broadway, , Australia
Part-time onsite (25 hours per week)
Customer service representative
Transactional banking needs
Processing transactions
CommBank is seeking a part-time Customer Service Representative for their Broadway branch, focusing on delivering exceptional banking experiences to personal and small business customers. The role involves handling transactions, assessing customer needs, and promoting digital banking solutions

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As a Customer Service Representative in our Broadway Shopping Centre Branch you’ll be responding to customers transactional banking needs, delivering a seamless customer experience.
  • At Commbank, we’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Service Representative for their Broadway branch, focusing on delivering exceptional banking experiences to personal and small business customers. The role involves handling transactions, assessing customer needs, and promoting digital banking solutions.

Skills & Requirements

Must-have

  • Customer Service Representative
  • Transactional banking needs
  • Processing transactions
  • Adhering to Bank's processes
  • Risk culture

Nice-to-have

  • Genuine passion for customer service
  • Improving financial wellbeing
  • Collaborative culture
  • Holistic solutions
  • Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Entry-level position
  • Ability to ask the right questions
  • Excellent communication skills
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter