Senior Premium Support Engineer

GE HealthCare

Base: $94,400.00-$141,600.00 annual; bonus/equity:...
Fully remote
Direct it support for senior global leadership
New technology deployment and readiness
Audio-visual and videoconferencing support
As a member of the Premium Support Team this individual will be responsible for direct IT support to members of the Senior Global Leadership team

Job Summary

  • As a member of the Premium Support Team this individual will be responsible for direct IT support to members of the Senior Global Leadership team.
  • Operate as the focal point for customer interaction and support for all local IT services including client, LAN, wireless, AV, conference room, telepresence, mobile and physical connectivity for the Senior Global Leadership community.
  • GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.

Matching Summary

As a member of the Premium Support Team this individual will be responsible for direct IT support to members of the Senior Global Leadership team.

Salary

Base: $94,400.00-$141,600.00 Annual; Bonus/Equity: Performance based incentive compensation; Benefits: Medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement

Skills & Requirements

Must-have

  • Direct IT support for Senior Global Leadership
  • New technology deployment and readiness
  • Audio-visual and videoconferencing support
  • Proactive technical problem resolution
  • On-call rotation for urgent issues

Nice-to-have

  • Early adopter of technology
  • Seamless and productive daily experience
  • Adaptable to change
  • Positive brand representation

Key Requirements

  • Bachelor's degree in Computer Science, Information Management or other technical / IT field and 5 years of relevant experience OR HS diploma/GED and 9+ years of IT experience or equivalent military experience/training
  • 5+ years of experience with client (PC) technologies/support services, AV and desktop support
  • 2+ years of experience with AV production using Teams Live and/or similar

Work Rights

Legally authorized to work in the United States

Tailored Resume

Cover Letter