Pre-access Central Scheduler Bilingual

Intermountain Health

Broomfield, Colorado, US
Base: $19.29 - $24.99 ph; bonus/equity: not specif...
Bilingual communication skills
Revenue cycle experience
Multi-channel phone handling
The role involves utilizing multiple systems to perform all scheduling functions and providing patients with preparation and location information

Job Summary

  • The role involves utilizing multiple systems to perform all scheduling functions and providing patients with preparation and location information.
  • Intermountain Health offers a generous benefits package that fosters a sustainable culture of wellness encompassing mind, body, and spirit.
  • Intermountain Health is an equal opportunity employer and uses an AI platform, HiredScore, to enhance the job application experience while ensuring fairness.

Matching Summary

The role involves utilizing multiple systems to perform all scheduling functions and providing patients with preparation and location information.

Salary

Base: $19.29 - $24.99 per hour; Bonus/Equity: Not specified; Benefits: Generous benefits package covering wellness programs

Skills & Requirements

Must-have

  • Bilingual communication skills
  • Revenue cycle experience
  • Multi-channel phone handling
  • Intermediate computer skills
  • Customer service etiquette
  • Medical insurance knowledge
  • 30+ WPM typing speed

Nice-to-have

  • Active listening skills
  • Critical thinking
  • Mentoring new hires
  • Promoting organizational values
  • Complex problem solving
  • Reading comprehension
  • Active learning

Key Requirements

  • High school diploma or equivalent
  • Minimum 2 years revenue cycle or contact center experience
  • Pass ALTA Language Services Qualified Bilingual Staff Assessment
  • Ability to handle high call volumes
  • Manual dexterity for equipment use

Work Rights

Not specified

Tailored Resume

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