Citiservice Custody Manager Citiservice Investor

Citi

Tampa, Florida, United States
Base: $119,680.00 - $179,520.00; bonus/equity: dis...
Custody products expertise
Senior client relationship management
End-to-end service delivery oversight
This individual will be a part of the leadership team driving the strategic direction of CitiService teams across North America, as well as directly managing senior client relationships within the region

Job Summary

  • This individual will be a part of the leadership team driving the strategic direction of CitiService teams across North America, as well as directly managing senior client relationships within the region.
  • The successful candidate will be adept at managing through and influencing change, as CitiService is an evolving team focused on facilitating efficient, scalable operational services across all products within Investor Services.
  • Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs.

Matching Summary

This individual will be a part of the leadership team driving the strategic direction of CitiService teams across North America, as well as directly managing senior client relationships within the region.

Salary

Base: $119,680.00 - $179,520.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off

Skills & Requirements

Must-have

  • Custody products expertise
  • Senior client relationship management
  • End-to-end service delivery oversight
  • Continuous improvement initiatives
  • Client scorecard and KPI ownership
  • Representing Service Delivery
  • Citi Leadership Standards championing

Nice-to-have

  • Client-focused leadership
  • Strategic internal advocacy
  • Proactive service culture
  • Global and regional team collaboration
  • Adaptability in evolving business areas

Key Requirements

  • 10+ years industry experience
  • 7+ years leadership experience
  • Experience managing institutional client relationships
  • Proven ability to lead large, matrixed teams
  • Track record driving transformational change
  • Exceptional communication, presentation, and facilitation skills
  • Advanced analytical skills
  • High adaptability

Work Rights

Not specified

Tailored Resume

Cover Letter