Client Service Associate

The General Hospital Corporation Mass General Brigham

Newton, Massachusetts, United States
Base: $17.71 - $24.28phly; bonus/equity: not speci...
Fully remote
Client support and billing inquiries
Scheduling and logistics management
Data tracking and reporting
The General Hospital Corporation Mass General Brigham is seeking a Client Service Associate to support client services, including logistics, billing inquiries, and account management, in a fully remote capacity. The ideal candidate will have 4-6 years of relevant experience in a healthcare setting, with a strong focus on customer service and data management

Job Summary

  • Mass General Brigham relies on a wide range of professionals to advance its mission of patient care, research, teaching, and community service.
  • The Client Service Associate supports client services, manages accounts, develops reports, and handles billing inquiries and logistics.
  • The organization offers comprehensive benefits, career advancement opportunities, and recognition programs designed to support professional growth.

Matching Summary

Match Score: 85

The General Hospital Corporation Mass General Brigham is seeking a Client Service Associate to support client services, including logistics, billing inquiries, and account management, in a fully remote capacity. The ideal candidate will have 4-6 years of relevant experience in a healthcare setting, with a strong focus on customer service and data management.

Salary

Base: $17.71 - $24.28/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package offered

Skills & Requirements

Must-have

  • client support and billing inquiries
  • scheduling and logistics management
  • data tracking and reporting
  • healthcare setting experience
  • 3rd party payers and billing knowledge
  • Microsoft Word and Excel proficiency

Nice-to-have

  • excellent customer service skills
  • strong attention to detail
  • problem-solving abilities
  • listening skills
  • laboratory experience preferred

Key Requirements

  • High School Diploma or Equivalent required
  • 4-6 years of relevant experience required
  • Healthcare setting and 3rd party payers/billing knowledge required
  • Bachelor's Degree Related Field of Study preferred
  • CoPath, Epic, Workday knowledge years preferred

Work Rights

Not specified

Tailored Resume

Cover Letter