Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$85,000 annually; bonus/equity: not ...
Hybrid
Ticketing system experience servicenow freshservice
Scripting and automation tools javascript python sql
Power bi reporting and dashboard creation
The role involves resolving support tickets, implementing system enhancements, and developing reports to improve the vehicle financing experience

Job Summary

  • The role involves resolving support tickets, implementing system enhancements, and developing reports to improve the vehicle financing experience.
  • Candidates will collaborate with cross-functional teams to process incidents, coordinate responses, and assist with onboarding new users.
  • The position offers competitive pay ranging from $60,000 to $85,000 annually along with comprehensive benefits including medical, dental, vision, and a 401(k) plan.

Matching Summary

The role involves resolving support tickets, implementing system enhancements, and developing reports to improve the vehicle financing experience.

Salary

Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), PTO

Skills & Requirements

Must-have

  • Ticketing system experience ServiceNow FreshService
  • Scripting and automation tools JavaScript Python SQL
  • Power BI reporting and dashboard creation

Nice-to-have

  • Strong customer service and communication skills
  • Ability to learn new tools quickly
  • Attention to detail and troubleshooting

Key Requirements

  • Bachelor's degree or equivalent experience in analytics data or IT support
  • High school graduate or equivalent required
  • Must be 18 years or older

Work Rights

Not specified

Tailored Resume

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