CUSTOMER SERVICE OFFICER |MK-INJ-A-B11

MCKIN TALENT SOLUTIONS PTE. LTD.

Singapore, Singapore
Answer customer enquiries via phone email or chat
Log and resolve customer issues professionally
Process transactions bookings and service requests
The role involves answering customer enquiries via phone, email, or chat in a timely and professional manner

Job Summary

  • The role involves answering customer enquiries via phone, email, or chat in a timely and professional manner.
  • Candidates will be responsible for logging and resolving customer issues while maintaining accurate CRM records.
  • Entry-level candidates are welcome to apply as training will be provided.

Matching Summary

Match Score: 85

The role involves answering customer enquiries via phone, email, or chat in a timely and professional manner.

Skills & Requirements

Must-have

  • Answer customer enquiries via phone email or chat
  • Log and resolve customer issues professionally
  • Process transactions bookings and service requests
  • Maintain CRM records and keep logs up to date

Nice-to-have

  • Strong attention to detail and organisation skills
  • Ability to collaborate with internal teams
  • Experience in service recovery efforts

Key Requirements

  • Minimum Diploma and above
  • EA License Number: 25C2980

Work Rights

Not specified

Tailored Resume

Cover Letter